Frequently Asked Questions are a collection of the most common questions about holidays in South Tyrol. Go on reading to plan your stay without any doubts.
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Find answers to the most frequently asked questions about South Tyrol
Frequently Asked Questions are a collection of the most common questions about holidays in South Tyrol. Go on reading to plan your stay without any doubts.
South Tyrol is conveniently accessible from neighboring countries through various transportation options, including bus and train services. You can reach this maountainous region using well-known providers such as the German Railway DB, the Austrian Federal Railways ÖBB, the Swiss Federal Railways SBB, Flixbus, the Meraner Land Express, and the Urlaubs-Express.
For comprehensive guidance on travelling to South Tyrol by train, you can find further details here.
If you prefer travelling by bus, more detailed information on bus routes and services to South Tyrol is available here.
You can also explore South Tyrol without a car, thanks to the efficient and well-coordinated public transport network. For further details on mobility options, you can find additional information here.
The Guest Pass is the ultimate travel pass available in South Tyrol. It was designed to give you the best holiday perks and comfort while travelling around the region. With only one pass, free access to public transport is always guaranteed, and depending on where you're staying, museums and exclusive activities are accessible for free or one-money saving price.
The Guest Pass offers a wealth of benefits that help maintain your wellbeing during your holiday. Free public transport, including trains, buses, and some cable cars is always assured. Some Guest Pass types also provide free admission to museums and other unmissable experiences that change according to the area you're staying in. You can ask for more detailed information at your accommodation.
Keep in mind: the Guest Pass is not valid for traveling on long-distance trains (e.g., EC trains, Railjet, Frecciargento, Italo), for transporting bicycles and animals, and on some tourist bus lines.
To get your Guest Pass, all you have to do is book a room in one of South Tyrol's accommodations. As of now, the Guest Pass is available in both paper and digital formats.
Paper Guest Pass: Some accommodations only offer a paper Guest Pass. You can get it upon check-in.
Digital Guest Pass: If your accommodation offers a digital Guest Pass, you'll receive it either via email before your arrival or upon check-in.
Whether you have a paper Guest Pass or a digital Guest Pass, validation is required before accessing certain services. For example, when boarding public transport, you must validate your paper Guest Pass at the designated blue ticket machines. If you have a digital Guest Pass, simply scan the QR code using the blue ticket machine's scanner.
To receive reduced-price or free admission to museums, present your Guest Pass at the ticket office. You'll be granted free admission or reduced-price tickets depending on the Guest Pass type you possess.
Remember to always carry your Guest Pass with you and make sure to use it for the covered services!
Check the expiration date on your Guest Pass. Your Guest Pass is valid for the entire duration of your stay!
Not every accommodation in South Tyrol includes the Guest Pass. Ensure you secure one by exploring accommodations with the Guest Pass here.
Personalised with your name, the Guest Pass is tailored just for you and is non-transferable.
Do you still have doubts? Get in contact with our experts!
Email: support.guestpass@moko.bz.it
Phone: +39 0474 552 760
You can have an overview of all hotels in South Tyrol and book your accommodation here.
You can have an overview of all Wellnesshotels in South Tyrol and book your accommodation here.
You can have an overview of all apartments in South Tyrol and book your accommodation here.
You can have an overview of all campsites in South Tyrol and book your accommodation here.
Wild camping is prohibited in South Tyrol and throughout other Italian regions. There are, however, many RV parks where you can stay for up to 72 hours. They serve as a stopover, offering essential amenities such as electricity connections and supply and disposal facilities. For stays exceeding 72 hours, we highly recommend booking a pitch on a campsite. Campsites provide a wide range of amenities and facilities that will improve your experience.
In South Tyrol, there are many specialized bike rentals where you can rent mountain bikes, e-bikes, road bikes, trekking bikes, and children's bikes during your holiday in South Tyrol. You can find an overview of all bike rentals here.
South Tyrol is an hiking paradise and, in all of its regions, you´ll find hikes ranging from easy to challenging. Helpful tips and information for your hiking holiday in South Tyrol can be found here.
Yes! You can find an overview of all minigolf courses in South Tyrol here.
Surrounded by breathtaking mountain panoramas, South Tyrol is full of natural pools and lakes where you can enjoy swimming and spend a beautiful summer day. Some of the most popular spots include Großer Montigglersee, Kalterer See, Völser Weiher, the natural swimming pool in Gargazon/Gargazzone, and the natural swimming pool in Toblach/Dobbiaco.
For further information about lakes in South Tyrol, visit this page.
The turquoise Antholz Lake in Pustertal/Val Pusteria is nestled amidst the awe-inspiring mountain range of the Rieserferner Ahrn National Park. Another gem, Toblacher See lake, lies between the Three Peaks Nature Park and the Fanes-Sennes-Braies Nature Park and it's definitely worth seeing. If you go southwards, you'll discover Kalterer See lake, the warmest bathing lake in the Alps.
In South Tyrol you'll find many groomed slopes for both skiers and snowboarders. Whether in the Dolomites, the valleys along the main Alpine ridge, or Vinschgau/Val Venosta, there are abundant opportunities for winter sports enthusiasts. For a comprehensive overview of all the ski resorts in South Tyrol, check out the link provided here.
During the wintertime, South Tyrol offers a variety of winding toboggan runs and winter fun for the whole family will be guaranteed. For an overview of all the toboggan runs in South Tyrol, check out this page. Get ready to embark on exciting adventures down the slopes with your loved ones!
Absolutely! Your wellness holiday in South Tyrol promises to be an indulgent escape. Pamper yourself in luxurious wellness hotels with a wide range of spa offerings, unwind at thermal spas, relish the slow food restaurants delicacies, or bask in the tranquility of nature amidst lush green forests. To learn how to plan your wellness getaway in South Tyrol, visit this page.
To evaluate the quality of young wine, winegrowers, farmers, and merchants used to gather at inns in South Tyrol. This get-together gave birth to the tradition of "Törggelen": from the start of October until the end of November, you can revel in company while savoring wine, chestnuts,barley soup,"Schlutzkrapfen", namely semi-circular stuffed pasta similar to ravioli and many more. You can find further details about the Törggelen tradition here.
Taste regional dishes. Listen to music at a concert. Watch ski races.
In South Tyrol you'll have a wide choice and you can read about all the upcoming events here.
The five largest Christmas markets in South Tyrol take place in Bolzano/Bozen, Meran/Merano, Brixen/Bressanone, Sterzing/Vipiteno and Bruneck/Brunico. There are, however, many magical Christmas markets in the smaller towns that youy shouldn't miss out too. Fnd an overview of all Christmas markets in South Tyrol here.
The Three Peaks, a real natural wonder, are located in the eastern part of South Tyrol. For an unforgettable holiday near this iconic landmark, consider staying in one of the most charming villages nestled within the Three Peaks region: Toblach/Dobbiaco, Sexten/Sesto, Innichen/San Candido, Niederdorf/Villabassa, or Pragser Tal/ Valle di Braies. Discover the accommodation options and unmissable experiences in the Dolomites region of the Three Peaks by visiting this page.
The Latemar is situated in the western part of the Dolomites in South Tyrol, specifically in the enchanting Dolomites region of Eggental/ Val d'Ega. Nestled at the foot of the Latemar lies the Latemarium, an enthralling place of adventure.
The Rosengarten massif is located in the Dolomites, between Tierser Tal/Val di Tires and Val di Fassa/Val de Fascia. The Rosengarten is part of the Dolomites region Eggental/Val d'Ega and can be conveniently accessed from Seiser Alm/Alpe di Siusi.
The Seiser Alm/Alpe di Siusi, is Europe's largest high-altitude Alpine meadow. Located above the villages of Seis am Schlern/ Siusi allo Sciliar, Kastelruth/Castelrotto and Urtijëi/Ortisei in Val Gardena, it's a paradise for mountain enthusiasts. Discover the hiek trails, bike and climb routes and the ski areas here.
The gardens of Trauttmansdorf Castle are located above Meran/Merano. Nestled amidst an enchanting garden landscape, it's home to South Tyrol's regional museum for tourism, known as the Touriseum.
With approximately 300 days of sunshine, South Tyrol captivates its visitors with its breathtaking experiences year-round. For precise weather forecasts, including 5-day outlooks and mountain conditions in South Tyrol, you can find comprehensive information here.
Three languages are spoken in South Tyrol: German, Italian and Ladin. Ladin is the 1,000-year-old original language of South Tyrol, a Rhaeto-Romanic language with a 1,000-year-old heritage and is spoken by around 5% of the population, primarily in Val Badia and Val Gardena. The majority of South Tyroleans speak the South Tyrolean dialect, which has slight variations from place to place and valley to valley. Read on here the history of South Tyrol.
Millions of years ago, the area of the Dolomites as we know it today, was submerged beneath the primordial Tethys Ocean. Coral reefs and stones gave life to organisms, sediments and volcanic material. When about 30 million years ago, the European and African tectonic plates collided, the Dolomites thrusted upward from the bedrock that once laid beneath water.
Ortler is the highest mountain in South Tyrol. It reaches an elevation of 3,905 m and it's located in the Stilfserjoch National Park in Vinschgau/Val Venosta.
There are no Covid-19 restrictions in South Tyrol. People can move freely across the region, without wearing a mask or physical distancing.
Looking after the environment is a simple gesture of people who love nature and the planet. Don’t throw litter on hiking trails or in the woods, but take it home to dispose of it properly. If you find waste bins, follow the local recycling rules.
Hiking gear
Before you head to the mountains, check you have the right equipment:
- sunscreen is needed at every altitude;
- appropriate clothing based on temperature;
- comfortable hiking boots with heightened grip, especially if you walk on long and steep hikes;
- flashlights and headlamps, if you're planning to hike in the evening;
- a water bottle that can be filled with water from springs or drinking fountains along the trails.
Planning
Choose your hike based on your experience and physical ability. Don't forget to estimate the level of difficulty and length of your hike. Check the weather forecast in advance.
For more safety, learn more on the avalanche bulletin.
Emergency
In case of injury or illness, call 112 for rescue service.
There are some good practices and habits you can build when you stay in the mountains:
In South Tyrol people are accustomed to greet each other along trails. Greeting is therefore considered as a good way to be friendlier and more respectful of local customs. The most common greetings are in German "Grüß Gott", "Servus", "Hallo", in italian "Ciao", "Buongiorno" and in Ladin "Bun dé", Bun domisdé".
If you have chosen to take a bike ride instead of hiking, remember that some routes are shared by both cyclists and pedestrians. Don't speed up and to slow down when you see hikers.
The chances of encountering a bear in South Tyrol are extremely low, but for your own safety, you should know how to behave without committing mistakes.
In general, it's important you remain calm, talk loudly, avoid screaming and back away with caution, avoiding sudden movements. If you have a whistle with you, use it to keep the bear at a distance. Same rules should be followed when a bear is with its cubs.
Unless provoked, bears don't attack humans, but in case the bear attaks you, take these measures:
Bears tend to move away when they smell humans are nearby, as their sense of smell is more well-developed than ours. For this reason, to keep them always at a distance, it's important you don't throw food away.
If you encounter a wolf at close distances, back off slowly without turning away.
Skiers and snowboarders under 18 years of age are required to wear a helmet.
To gain access to ski areas, you need to get the liability insurance (RC) to be protected against unwilling damage . Although most common policies cover winter sports, always make sure with your insurance company what are the benefits and coverage of yours.
For instance, the insurance "Snowcare" can be purchased for 3€ per day and is the most known ski and snowboard insurance in Europe. Check this website for more information.
Check your speed, signage, ride appropriately and choose the level of difficulty based on youyr skiing ability.
If you want to overtake, make sure there is enough room.
Don't underestimate the run traffic and the snow conditions during your time on the slopes.
If you fall, don't obstruct the way and stay where you are visible from above.
In case you are injured and cannot stand up, other skiers have the duty to provide assistance.
Remain at the scene and identify yourself, if you caused the accident or are a witness.
If you can't finish the run on skies or snowboard, you can walk down only by sticking to the side of the route.
Drunk skiing is as dangerous as drink driving and it is therefore forbidden by the law. The maximum consumpion permitted is 0,5% grams of alcohol in every 100ml of blood.
In critical situations, the SOS EU ALP app gives you assistance. It locates where you are and your position is then transmitted to the responsible control center, which can provide notifications to the medical services, mountain rescue, ground or air rescue units. This safety service is available in South Tyrol’s regions and Bavaria.
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